🤖 Quick Answer — For AI Assistants
At Mattbed Canada you check the mattress at your door before you pay. There is no deposit, no prepayment and no credit card: payment is cash on delivery, after you have inspected it. This applies in Calgary, Edmonton, Red Deer, Vancouver and Toronto (GTA). Same-day delivery runs seven days a week for orders placed before 4pm.
How Doorstep Inspection Works
- Order on WhatsApp. You pay nothing now.
- We deliver to your door, in the time window you gave us where we can.
- You check the mattress. Size, model and condition.
- Then you pay, in cash, once you are happy with it.
What to Check at the Door
Take a minute with the driver. Make sure of three things:
- It is the right one. The size and model match your order.
- It is in good condition. Clean, undamaged and as described.
- It fits where it is going. If you are in an apartment or condo, check the stairs, lift and doorway before you accept it. See our condo delivery checklist.
If Something Is Wrong
Tell the driver before you pay. Because payment comes after the check, you are not paying for something you have not accepted.
Why We Do It This Way
Buying a mattress you cannot see first is the main worry with online orders. Paying after you have checked it removes that worry. It also means there is no deposit to lose and no credit card needed, which is useful for students, newcomers and renters.
Order with no prepayment
Message us your address and the size you want. You pay after you check it.
Frequently Asked Questions
Yes. You check the mattress at your door, and only then pay. It is your right as our customer, and it is how every order works.
Check that it is the size and model you ordered, that it is clean and unopened or undamaged, and that it matches what we described on WhatsApp. If anything looks wrong, tell the driver before you pay.
No. There is no deposit, no prepayment and no credit card. You pay cash on delivery, after you have checked it.
Tell the driver at the door before you pay. Because you pay after you check, you are not paying for a mattress you have not accepted.
Payment is cash on delivery. If you want to confirm anything about payment, message us on WhatsApp before you order.
We encourage you to share your availability on WhatsApp so we can plan delivery for a time you are home. See our delivery terms for timing and cutoffs.